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Auto Respond

Let the bot answer common questions on its own. Pick a few trigger words, choose where it listens, and write the reply with text, an embed or both.

01What it does

When someone types one of your trigger words in Discord, the bot answers with the message you wrote. It's great for questions your players ask every day, like how ZORP works or when the server wipes.

You'll find it under Management > Discord Integration > Auto Respond. Each auto response has its own card with an on/off switch, its triggers, where it listens and how many times it has answered.

02Setting one up

  1. 1Press New auto response. With no responses yet, you can also start from the ZORP example.
  2. 2Add your trigger words. Type a word or phrase and press Enter, or separate them with commas. For example Zorp, Orp, Offline protection and Raid protection.
  3. 3Choose how to match. Whole word is best for most triggers, so “orp” does not fire on “zorp”. Anywhere matches inside other words. Whole message only answers when the message is just the trigger.
  4. 4Pick where it listens: All channels, Only these channels, or All except these to block channels.
  5. 5Write the response. You get the same editor as the rest of Discord Integration: message text, a full embed and variables like {user}, {channel} and {trigger}.
  6. 6Press Create auto response. It's switched on straight away.
Tip

Type a sample message into Try a message above the preview. It tells you straight away if one of your triggers matches, and shows the reply as it will look in Discord.

03More options

  • Reply to their message: the answer shows as a reply to the person who asked. Turn on Ping them in the reply if you want them to get a notification.
  • Cooldown per channel: stops the bot answering the same thing over and over when a few people ask at once. 30 seconds is a good start.
  • Delete the response: removes the answer after a while to keep busy channels tidy.

04Good to know

  • Capital letters don't matter, and bold or italic text still matches.
  • The bot answers once per message. If two auto responses match, the one that was made first answers.
  • It never answers other bots, and one person can't trigger it more than once every few seconds.
  • Threads count as part of their channel, so blocking a channel blocks its threads too.
  • Press Send test to post the reply once in a channel you pick, with you as the member.
  • If the bot can't post in a channel, the card shows what went wrong.