Free vs Premium

01The plan icons in the menu

Every system in the admin menu, and every system page in this Surge Index, has a small icon next to its name. It tells you at a glance what the system needs:

• Premium onlyOnly works on Premium servers. Free servers can open it to see what it does.
• Free + PremiumWorks on Free with limits. Premium raises the limits or unlocks extra options.
• FreeFully free. Everything in it works on every server.

02What you get on Free

Free is not a trial. You can run one server with Surge for as long as you like, and most of the dashboard works on Free. Premium systems still show up on Free so you can see what they do, they just stay locked until the server has Premium.

The limits on Free are:

• 1 unlocked server.
• 3 AutoKits binds per server.
• 3 kit emotes: I need Wood, I need Stone and I need water.
• Economy store: 5 categories, with up to 5 products in each.
• Web Store: Surge keeps 5% of each sale.
• Management Team: 2 admins.
• Tickets: 1 panel, and transcripts are kept for 7 days.
• Giveaways: 1 running or scheduled at a time.
• Custom Zones: 2.
• Custom Teleports: 10 saved teleports.
• Scheduled Messages: 2 pairs.
• Custom Commands: 5.
• Custom Events: 1.
• Maps: the live admin map.
• Economy games: Coin Flip.
• Leaderboard: the top 10 page.
• Ride: Horse, Bike, RHIB and Car.
• A deleted server is saved for 10 days. Add it again in that time and your data is restored.

03What Premium adds

• Up to 10 servers on one account.
• 16 AutoKits binds per server.
• All 16 kit emotes.
• Unlimited economy store categories and products.
• A lower Web Store fee: Surge keeps only 2.5% of each sale.
• Store Design: change the whole look of your web store, from the theme and colours to the background, fonts, cards, widgets and extra style.
• Premium-only systems: Raid Alarm, Challenges, Battle Pass, Dynamic Text, Wicked Oil, PvP Event, 1v1 Duels, Recon Duels, 2v2 Event, 3v3 Event, Docked Cargo, TikTok Integration, Booster rewards and Greeting messages.
• Management Team: up to 50 admins.
• Tickets: up to 10 panels, and transcripts are kept forever.
• Giveaways: up to 25 running or scheduled at once.
• Custom Zones: up to 20.
• Custom Teleports: as many as you need (up to 100 saved).
• Scheduled Messages: up to 5 pairs.
• Custom Commands: up to 50.
• Custom Events: as many as you like.
• Maps: rewind, the heatmap and the player map.
• Economy games: Blackjack and Spin the Wheel.
• Leaderboard: podium colours and the timed post.
• Ride: Minicopter, Attack Heli and Transport Heli.
• Building & Team: Schedule Demo Hammer turns the demo hammer on and off at set times every day.
• A deleted server stays saved for as long as you keep Premium, and for 15 days after Premium ends.
• Premium for your whole team. Premium follows the server, so every admin who opens a Premium server gets the Premium features, not just you.

04Going back to Free

If a server drops back to Free, nothing you built is deleted. Anything over a Free limit is paused and shows a Paused badge. Paused items keep their settings, they just do not run, and they start working again the moment the server has Premium.

• The oldest items stay active and the newest ones over the limit get paused.
• Premium systems stop running but keep their setup.

05Pricing

Premium is €11.99 per server per month. From your second server you get a volume discount of 5% per server on every server in the plan: 2 servers is 10% off, 3 is 15% off, all the way up to 50% off at 10 servers.

• Billed every 31 days through PayPal.
• You choose how many servers the plan covers, from 1 to 10.
• You change the plan any time without being billed twice.

06Getting Premium

1. 1Open Get Premium from the top bar or the Servers page.
2. 2Build your plan: pick how many servers should run Premium.
3. 3Choose your servers: tap the servers that should get Premium.
4. 4Check the summary and pay with PayPal checkout. PayPal shows the methods available in your country, such as PayPal, card or Pay Later.

If you have no servers yet, you can subscribe first and connect them afterwards. Premium applies as soon as you do.

07Cancelling

You can cancel your plan in PayPal at any time. You keep Premium until the month you already paid for runs out, and Get Premium shows the date it ends. After that your account goes back to Free.

08Grace period

If a payment fails or PayPal suspends the subscription, you do not lose Premium straight away. You get a 2 day grace period and everything keeps working while you sort it out. Your servers show a Grace badge. On the Servers page, the owner also sees a live countdown and the date they must pay by. Get Premium shows when the grace runs out.

09Locked servers

If the grace period ends without payment, or a cancelled plan reaches the end of its paid month, your account drops back to Free. Your oldest server stays unlocked on Free, and every other server is locked.

• A locked server is not deleted. Its data stays in your account.
• Nobody can open it, not you, not your admins and not your players, until it is paid for again.
• Locked servers show a Locked badge with a Pay now button, and the Servers page shows a banner with how many are locked.
• Pay through Get Premium and pick those servers again to unlock them.