How players buy

01Browsing

Anyone can open your store link and look around without signing in. They see your banner, logo, categories and products, plus whether your server is online and how many players are on. If the spend leaderboard is on, the top 3 linked spenders show under the banner with their in-game name and how much they have spent on this store.

Players don't need the link to find you. Once your store is open and has at least one product on sale, a Visit Store button shows on your server's card in the player dashboard and at the top of your server page. It takes them straight to your store.

Clicking a product shows everything inside it with pictures and amounts, any list perks it unlocks, and the limit per player if you set one. Tap the product picture to see it full screen, then tap the red X to close it. Events show what happens when they go off: how much each player gets, how long they have and how many can claim.

02Checking out

1. 1The player adds products to their basket. The basket is saved in their browser, so it's still there if they leave and come back.
2. 2They open the basket. If they're not signed in, they press Sign in with Discord. New players also link their in-game name.
3. 3The basket shows exactly who the order will be delivered to.
4. 4If you added store rules, they tick the box to agree.
5. 5They pay with PayPal checkout (PayPal, card, Pay Later or other methods PayPal offers) or with Pay with card for Stripe, then stay on your store while the order confirms.

Back on your store, a box shows the order status live: payment confirmed, waiting for them to join, delivering and delivered.

If everything in the basket is free, the player presses Claim for free instead. There's no payment page, and the order goes straight to delivery.

People on the Management Team (the people the owner added by hand, plus the owner) can claim paid products for free. Discord-role admins do not get this. If you take someone off the team, they lose it straight away. Staff claims do not count on the spend leaderboard and do not earn loyalty credits.

On Premium stores with loyalty on, signed-in players see their credit balance at the top of the store. In the basket they can slide how many credits to use. Credits only cover products you have not blocked. They can pay the rest with PayPal or card, or cover the whole basket with credits.

If they have store credit, that shows at the top of the store too. 1 store credit equals 1 of your store currency. In the basket they can spend it first, then loyalty, then pay any leftover. Store credit on one store never shows on another.

03After buying

Signed in players can press My purchases on your store to see everything they've bought there and whether it's been delivered.

• Players can buy up to 10 of one product per order, unless your limit per player is lower. Free products and events are one per order.
• A product that hit its limit shows as Owned for that player, or Claimed if it's free.
• A free product on cooldown shows how long the player still has to wait.
• If a player cancels on the PayPal or Stripe page, nothing is charged and their basket stays as it was.