Store Setup

01What it does

The Store lets you sell things on your server for real money. Players open your store link, add what they want to their basket and pay with PayPal checkout (PayPal, card, Pay Later and other methods PayPal offers in their country) or with Stripe for cards. The money goes straight to you, and the bot hands the order over in game on its own.

Every store gets its own link that looks like surgerce.site/abc12def/your-store-name. The first part never changes. The last part follows your store name, and old links keep working if you rename the store.

02Getting your store ready

At the top of Store Setup there's a short checklist. Work through it and you're ready to sell:

1. 1Name your store and save it.
2. 2Connect a way to get paid in Store → Payments. PayPal, Stripe or both.
3. 3Add your first product in Store → Products.
4. 4Open your store with the switch at the bottom of the checklist.

Only giving things away for free? You can skip the payments step. Free products work without PayPal or Stripe. Paid products show as unavailable until a way to get paid is connected.

03Store details

• Store name: shown at the top of your store and used at the end of your link.
• Tagline: one short line under the name, like "Support the server, get cool stuff".
• About your store: a longer note players can open. A good place to explain how delivery works.
• Logo and banner: paste an image link that starts with https://. You can't upload files, so host the picture somewhere like Imgur or Discord and copy the image address. A small preview shows if the link works.
• Accent colour: the colour used for buttons, prices and highlights on your store.
• Currency: every price is shown and charged in this currency.
• Spend leaderboard: on by default. Shows the top 3 linked players who spent the most real money on this store, at the top of the store page. You can turn it off. Premium stores can change the title, subtitle, layout and whether payment counts show.
• Loyalty credits: Premium only. Players earn named credits when they spend real money, then use those credits on later orders. You pick the name, how much they have to spend to earn one, and how much one credit is worth. You can turn the whole system off.
• Store credits: a separate balance you gift from Store → Store Credits. 1 store credit equals 1 of this store's currency. Players spend it at checkout. It is not loyalty and does not show on another store.

The Live preview next to the form updates while you type, so you can see how the top of your store looks before you save.

Want to change more than the accent colour? Store → Store Design lets Premium servers change the whole look of the store: theme, colours, background, fonts, cards, widgets and extra style.

04After someone buys

• Thank you message in game: sent in game when an order is delivered. You can use {playername}, {product} and {storename}, and Rust colour tags work too. Leave it empty if you don't want a message.
• Store rules: optional. If you add rules, players have to tick a box to agree before they can pay. Put your refund rules here, like "no refunds after delivery" or "items are lost on wipe".

05How Surge gets paid

There's no monthly cost for the store. Surge keeps a small part of each sale, taken in your store currency:

• 2.5% per sale on Premium servers.
• 5% per sale on free servers.

So on a 10.00 sale, a Premium server keeps 9.75 and a free server keeps 9.50. PayPal and Stripe also take their own normal processing fee, the same as they would anywhere else.