Free

Products

Sort your store into categories and add items, kits, entities, currency or events like a Nuke. Set a price, or make it free with a cooldown. You can also add buyers to a list like Store VIP or Zorp.

01Categories

Categories are the tabs players click on your store, like Weapons, Kits or Vehicles. Press + Category to add one. Click a category to rename it, move it left or right, or delete it.

Deleting a category doesn't delete its products. They stay in your store under Other, and you can move them to another category any time.

02Adding a product

Press Add product. It takes three quick steps:

1Pick what you're selling: Item, Kit, Entity, Event, Battle Pass or Currency.
2Pick the contents. What you see here depends on the type (see below).
3Name and price. If you leave the name empty, Surge uses the item or kit name for you.

The price box shows roughly what you get after the Surge fee, so there are no surprises. The lowest price for one product is 1.00 (or 100 for Japanese Yen). You can also set the price to 0 to make it free.

03Free products

Set the price to 0 and the product becomes free. Players claim it from your store without going through PayPal or Stripe, and it's delivered the same way as a paid order.

Free kits do not ask for a store cooldown. If the kit has a list (or you tick a list on the product), claiming it adds them to that list and they get the kit in game. If the kit has no list, they claim it from the store using the kit's own Auto Kits wait.
Other free products still need a Cooldown: how long a player has to wait before they can claim it again. Pick a number and Minutes, Hours or Days.
The cooldown is per player. While a player is waiting, the product shows how long is left for them.
Free products can only be claimed one at a time, so players can't get around the cooldown with a bigger basket.
Limit per player still works on top of the cooldown if you want a free product to be claimable only a few times in total.
Free orders show as Claimed for free in Orders, and no Surge fee is taken.

04The product types

Item: works like the item list in the currency Shop. Search for anything (AK, wood, medkit) or click one of the popular items, then set how many. You can put up to 20 different items in one product, so a starter pack or raid bundle is a single product.
Kit: pick one of the kits already on your server. If you don't see any, open Features → AutoKits and refresh the kit list first.
Entity: vehicles like a Minicopter, Scrap Heli, Horse, RHIB or a Premade Car, plus crates, barrels and more through search. Choose how many spawn (up to 5) and, for vehicles that take fuel, how much fuel comes inside.
Battle Pass: unlocks the premium reward row until the current battle pass ends. Set the pass up under Features > Battle Pass first, including an end date that is still ahead. Add a name, price and image like any other product. Each buyer can hold premium once for that pass. When the pass ends they buy it again if they want the next one. It does not use a day count.
Event: pick Nuke or One time Queue Skip. Set the Discord channel and look once in Economy → Nuke, then add as many Nuke products as you want, each with its own price, currency per player, time limit and max players. Optionally set a bonus for the player who triggered it — extra server currency paid to the buyer as soon as that Nuke posts. Leave it at 0 to skip. A $10 Nuke only fires that $10 payout. It never uses a more expensive Nuke. Every purchase posts that product's Nuke in your Discord and players click to grab that amount. One time Queue Skip grants the buyer one queue skip on your server as soon as the purchase goes through, using the in-game name they linked. They do not need to be online. Set Limit per player to 1 if each person should only buy it once. Name, price, image, category and the rest work the same as any other product. An event can only go in the basket once per order.
Currency: pick how much of this server's shop currency the buyer gets, then set the real-money price, an image, a name and the rest like any other product. When they pay, that amount is added to their balance on this server only. They do not need to be in game. Buying two of the same pack adds twice the amount. This is not the in-game Shop. It is a pack on your real-money store.

Good to know

Entities spawn right next to the player, so they need to be standing somewhere with a bit of room. Items and kits go straight into their inventory. Currency goes onto their balance on this server as soon as they pay.

05Adding buyers to a list

At the bottom of every product you can tick lists the buyer should be added to after they pay. This is how you sell perks that aren't items:

Shop VIP: opens VIP categories in the currency Shop. That Shop is not this store.
Zorp: lets them use Zorp when your Zorp list is turned on.
Extra kit lists: tick only extra list kits this purchase should unlock. If the product itself is a list-only kit, buying it adds the player to that kit's list and no other kit list. It never unlocks every list kit.
Book A Ride: unlocks list only transports. Choose All transports or pick the exact ones.
VIP List: puts them on the VIP list. They stay until you take them off, unless you also turn on Subscription and set a number of days.

Players are added by their in-game name. If they're already on that list, they keep their spot and any extra kits or transports from this product are added on top.

Subscription is optional, even on a paid product. Leave it off and the buyer stays on the lists you ticked until you take them off. Turn it on and choose the days, from 1 to 365, and they come off when the time ends. The buyer pays once. Surge's store fee still comes out of that payment, the same as any other product: 5% on Free and 2.5% on Premium. The kit or items are still delivered. There is no grace period. If they were already on the list before they bought, they stay. Buying again before the time ends adds the new days onto what's left. A failed payment never adds them and never extends time they already have. Free products never use a subscription length.

If the kit you are selling is bound to the VIP list, buying it puts the buyer on the VIP list. That is true for every kit you bound there. With a subscription, they stay for the days you set and come off when the time ends. Without days, they stay until you remove them. They are set to VIP in game when they are added, and back to User when they leave.

Tip

Adding someone to a list only matters if that list is switched on. Check Management → Role Lists if a perk doesn't seem to do anything.

06Other options

Category: which tab the product shows under.
Limit per player: 0 means no limit. Set it to 1 for one time packs.
Image link: optional. Items and entities use their own picture if you leave it empty. Kits, events and currency look best with an image.
Description: a few lines about why it's worth buying.
On sale: turn off to hide a product without deleting it.
Featured: puts a badge on the product and adds it to the Featured tab on your store.
Block credits: Premium loyalty. Stops players using store credits on this product. They still have to pay real money for it.

Use the arrows on each product card to change the order products appear in. Every store can have up to 30 categories and 200 products.