Player List

01What it does

Player List is your roster. It shows everyone currently on your server, plus everyone the bot has seen before, and gives you the usual admin tools for each of them without having to type a single name into a console.

The header tells you whether the bot is live on the server and how many players are online and offline. The list keeps itself up to date while you have it open, so you don't need to keep refreshing.

02The three tabs

• Online: everyone on the server right now, with a green dot.
• Offline: players the bot has seen before who aren't on right now. This list builds up over time, so on a brand new setup it'll be short.
• Banned: the live ban list pulled straight from your server, with an Unban button next to each name. Use Reload bans if you've just banned someone in game.

Each tab has its own search box. Type part of a name and the list filters as you type.

03What each column means

• Player: their in-game name.
• Console: an Xbox or PlayStation badge. Surge picks this up when the player joins while the bot is connected, so players who haven't joined since you set Surge up show a dash.
• Auth: their auth level on the server (None, VIP, Moderator, Admin, Owner, or any other level your server uses). It shows ... while it's still loading. On a busy server, give it a minute to fill in.
• Team: click Team info to see whether they're in a team, the team number, who the leader is and every member.
• Playtime: hours played, tracked by Surge.
• Ping: their current ping. Only shown for online players.
• Balance: their Economy balance. The column header uses your currency name (coins by default, or whatever you've named it in Economy).

04Kick, ban and auth levels

Click the ... button at the end of a row to open the player menu.

• Kick Player: boots them off the server after you confirm. They can rejoin straight away, so it's a warning shot, not a punishment.
• Ban Player: asks for a reason (required, up to 200 characters) and a time in seconds. Put 0 for a permanent ban. The default is 3600, which is one hour.
• Change Auth Level: pick None, VIP, Moderator, Admin, Owner or a custom level and hit Apply. If they already had a different level, it's replaced. Pick None to strip their level completely.

To unban someone, go to the Banned tab, find them and click Unban. They can join again straight away.

05Unlinking a wrong in-game name

If a player linked the wrong in-game name (a typo, or someone else's name), you can unlink it. The name becomes free for the real owner, and the player is asked to link their correct name the next time they open Surge. Like linking, unlinking applies to every Surge server.

1. 1Click Unlink User at the top of Player List, or open the ... menu on a linked player's row and pick Unlink in-game name (that fills in the name for you).
2. 2Type their in-game name and pick it from the suggestions. Typos are fine, Surge suggests the closest match.
3. 3Type their Discord name and pick their account.
4. 4Surge checks that the name really is linked to that Discord account. You'll see a green It's a match if it is, or a red message telling you who the name actually belongs to.
5. 5Optionally add a note to the player, then press Unlink.

Nothing is lost. Balance, spins, spin prizes, challenges, raid alarms, store cooldowns and playtime belong to the player's Discord account, so they stay put and simply carry on under the new name once the player links it again. Web store orders that haven't been delivered yet go to the new name too.

Leave Move name-based perks to their new name ticked and their Store VIP, Zorp, AutoKits and Book a Ride list spots plus their leaderboard kills move to the new name when they relink. Untick it if the old name belongs to a real, different player who should keep those.

06Server Wipe

Use Server Wipe at the top of Player List to start this server from scratch. Pick what to clear and it's deleted from the database for this server only. Your other servers aren't touched.

• Remove players from lists: empties the Master, VIP, Zorp, Autokits, Ride, Store VIP, Home Teleports and Recycler Role Lists. VIP players are set back to User in game.
• Reset player recycler uses: lets listed players spawn a recycler again after wipe. In-game recyclers are already gone with the map.
• Reset all Autokit timers: everyone can claim their kits again.
• Clear all balances: currency and spins go to 0 for every linked player on this server. Vault items are kept.
• Delete all Zorps: removes every player placed Zorp in game and on the dashboard.
• Delete all custom zones: removes every custom zone in game and deletes it.
• Delete all home teleports: deletes every player's saved home and resets their cooldowns.
• Clear server graph history: empties the charts in Server Management.
• Delete all player history: forgets offline players in this list and resets everyone's playtime.
• Reset all kills and deaths: kills, deaths, K/D and kill streaks go back to 0.
• Wipe all ranks: rank XP goes back to 0 and everyone is Initiate again. Battle Pass levels stay put unless that Battle Pass is a new season.
• Delete all Dynamic Text: removes every Dynamic Text in game and deletes it.

Each option shows how many players or items it affects before you start. You then type WIPE to confirm, and the results show what was cleared and how many were affected.

07Good to know

• Kick, ban, unban, auth changes, team info and the Banned tab all need the bot connected to your server. If it's offline you can still look at the list, you just can't act on it.
• Hit Refresh at the top if you want the very latest list right now.
• After an auth change, the Auth column shows what the server actually has, not just what you picked.